hdbd Privacy Policy

hdbd ("we", "our", or "platform") operates a safe and reliable online entertainment service for users in Bangladesh. This Privacy Policy ("Policy") describes how we collect, use, process, and protect your personal information when you use the hdbd.cam website.

By using our service, you are considered to have given your consent to the terms of this Policy. If you do not agree with this Policy, please refrain from using our platform. Any changes to our Policy will be published on this page, and registered users will be notified by email in the case of significant changes.

1 What information we collect

hdbd collects personal information within the limits necessary to provide its services. The categories of information are listed below:

1.1 Registration and identity information

When you create an account on hdbd, we collect your name, date of birth, email address, and account login credentials. Our platform is only for users aged 21 and above, so information required for age verification may also be collected.

1.2 Financial and payment information

We collect payment-related information to process deposits and withdrawals. Our supported payment methods include bKash, Nagad, Rocket, Upay, and bank transfer. Full payment card or account details are not stored on our servers — this information is handled directly through secure payment processors.

1.3 Identity verification (KYC) information

For regulatory compliance and fraud prevention purposes, we may collect identity documents (such as copies of a national ID or passport) to verify users' identities. These documents are stored securely on encrypted servers.

1.4 Activity and transaction information

Records of all transactions, bets, win/loss history, and bonus usage carried out on your account are stored. This information is used to improve service quality and to monitor responsible gaming.

1.5 Technical and device information

We automatically collect information about IP address, browser type, device type, operating system, referral URL, and duration of time spent on the site. This information may be collected through cookies and similar technologies.

2 Purpose and use of information collection

hdbd uses your information for the following purposes:

• Creating, managing, and securing accounts
• Processing deposit and withdrawal transactions (minimum deposit ৳300, minimum withdrawal ৳800)
• Ensuring age verification (users aged 21+ only)
• Implementing and monitoring responsible gaming policies
• Detecting and preventing fraud, money laundering, and illegal activity
• Providing customer support on your account (including 24/7 live chat)
• Providing bonuses, promotions, and VIP benefits
• Improving our website and services
• Fulfilling legal obligations
• Sending necessary notices and updates related to the service

3 Sharing information with third parties

hdbd does not sell your personal information. However, information may be shared with third parties on a limited basis for the operation of the service:

3.1 Payment processors

Information required for processing transactions is shared with bKash, Nagad, Rocket, Upay, and banking partners. These organisations are governed by their own privacy policies.

3.2 Technology and service providers

Limited information may be shared with game software providers (such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, NetEnt, Microgaming, Ezugi), hosting providers, and analytics services — solely for the operation of the service.

3.3 Legal requirements

We may be required to disclose information in compliance with court orders, lawful requests from government authorities, or applicable law.

3.4 Business transfers

In the event of a business merger, acquisition, or asset sale, user information may be transferred. We will notify users before such a change takes place.

4 Data storage and security

hdbd uses industry-standard technology to protect your information:

• SSL/TLS encryption: All our connections are secured by SSL encryption, which prevents eavesdropping during data transmission.
• Encrypted storage: Sensitive data is stored in encrypted databases.
• Access controls: Only authorised staff have access to specific information.
• Firewall and security monitoring: Our systems are monitored at all times.
• Regular security audits: Our infrastructure undergoes regular security assessments.

Your information will be retained for as long as your account remains active or as needed to provide the service. Even after an account is closed, information may be retained for a defined period to fulfil legal obligations.

5 Cookies and tracking technologies

Cookies and similar technologies are used on the hdbd website. Cookies are small text files stored in your browser.

5.1 Essential cookies

These cookies are essential for the basic functionality of the website — such as maintaining login sessions, security verification, and remembering preferences. They cannot be disabled.

5.2 Functional cookies

These cookies help improve your experience, such as language preferences and site layout settings.

5.3 Analytics cookies

We may collect anonymous analytics data to improve service quality. These cookies can be disabled by changing your browser settings, though doing so may limit some features of the site.

6 Your rights and choices

As a user of hdbd, you have the following rights:

• Access: The right to know what information we hold about you.
• Correction: The right to request correction of any inaccuracies in your personal information.
• Deletion: The right to request deletion of your information in certain circumstances (within the limits of legal obligations).
• Objection to processing: The right to object to the use of your information for specific purposes.
• Portability: The right to receive your information in a structured format.
• Withdrawal of consent: The right to opt out of marketing communications at any time.

To exercise any of the above rights, please contact our support team. We will take action as quickly as possible after verifying your request.

7 Children's privacy

hdbd's services are only for users aged 21 and above. We do not intentionally collect information from anyone under the age of 21. If we become aware that a minor has registered on our platform, that account will be closed immediately and the associated information will be deleted.

If you believe that a minor is using our service, please notify our support team.

8 International data transfers

Our servers and technology infrastructure may be located in various countries. Your information may be processed or stored outside Bangladesh. In such cases, we ensure that appropriate safeguards are maintained and that international data protection standards are followed.

9 Third-party links and services

The hdbd website may include services from payment gateways and game providers. These third parties are governed by their own privacy policies, and hdbd is not responsible for their activities. We recommend that you read the privacy policies of the relevant services.

10 Changes to the policy

hdbd may update this Privacy Policy from time to time. When changes are made, the updated policy will be published on this page with a new date. For significant changes, registered users may be notified by email.

Continued use of our service after an update is published indicates that you have consented to the new policy. We therefore recommend reviewing this page regularly.

11 Contact us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our privacy team: